I ordered 3/4" red oak face grain plugs. I recieved 3/4" red oak end grain plugs. Customer service said I didnt order correctly. Read the website details carefully otherwise you'll get the wrong product and pay for additional shipping.
[Reply from WIDGETCO: Thank you for the feedback, we understand the grain is important. At this time, all our Floor Plugs come in end grain. This grain does stain darker than the surrounding floor, which is a welcome feature to some homeowners, others may prefer a side grain which stains the same color. We do offer refunds for returns received within 30 days.]