I am so glad I found the WidgetCo website. I needed a small quantity of a specific size Cork stopper for a wedding deco project. I had driven to several Craft and Hobby stores to look for what I needed and was disappointed at the selections. In order to get the size I needed, I would have had to purchase quite a few bags of "Assorted Sizes". WidgetCo had exactly what I needed so I went ahead and placed the order. They responded immediately and told me they were out of stock on the size I needed and gave me a timeframe for when to expect them. I didn't want to take a chance on not receiving them in time so I requested a higher grade in the same size and offered to pay the difference. They let me know they were shipping the higher quality cork stopper right away. Imagine my surprise and delight when I saw the invoice and noted they had not charged me the higher price! I felt like I had just been treated as a customer who placed a large order. Wow. This is what great customer service is like. Not sure if I will have to purchase cork stoppers again but you can be assured I will go back to WidgetCo!