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How to make a return

We want you to be completely satisfied with our products and service. As a result, we offer a 30 day satisfaction guarantee. If you are not completely satisfied, simply return the entire order to us within 30 days of purchase and we will refund* you the price you paid for the merchandise. Cork Underlayment and Cork Squares need to be in sealed, unopened cartons to be returned.

Please return products with a copy of the Sales Order to:

Attn: Refund Dept.
The Widget Mfg. Co. Inc.
5000 Gulf Freeway, Bldg. 6
Houston, TX 77023
USA


If you require replacement parts, please order those via our website at http://www.widgetco.com

If you have any questions, please email us.

*refunds are applied to your credit card for the full price of the merchandise returned. Custom manufactured products, special orders, or very large orders may be excluded or subject to a restocking charge.

 

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Dear WidgetCo:

I was absolutely stunned at the speed of your service and response to this order. If everybody had customer service like this, we’d all be better off today! Thanks!
-Karl B.

This is a world where such wonderful customer service is getting very, very rare. Yours is greatly appreciated.
-Irv S.

Great job getting my order to us so fast.
-Fred W.

It's not too often that you find a company that conducts business with the level of customer service that you provide. I hope you have a great day, thank you!
-Hely R.

We have never had such fast efficient service AND we live in Mexico where it usually takes much much longer.
-Maureen M.

We are very happy with your product! We also are happy with how you do business!
-Anthony P.

Received with dazzling speed! Great price and free shipping to boot. Absolutely terrific!
-Jeffrey F.

Many thanks for efficient, well packaged delivery of my order to the UK.
-Peter L.