I've been purchasing bottle pourers from this company for five years now. Shipping is always fast. I love the occasional email to remind me it is time to reorder. Recently I made a mistake on the "ship to" address. I monitored the packages' trip within the state of Florida and tried to get the local PO to intercept the package for me and ship it on to me in New England. This ended up being a lesson in futility. Finally, I reached out to the WIDGETCO to help me out and they corrected the situation immediately and my bottle pourers were quickly sitting in my mailbox within days. I can't thank them enough.